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ContactWorld for Desk.com (CW4DC) integrates ContactWorld You can integrate ContactWorld into your existing Desk.com to give agents a single desktop to work from. After you configure CW4DCContactWorld within Desk.com, ContactPad is available within in Desk.com, giving agents a single desktop to work from. CW4DC provides a basic telephony integration . Integrating ContactWorld with Desk.com provides basic telephony features with inbound screen pops, outbound Click to dial, and call logging.

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What can we help you with today? 
Page Tree Search

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Using

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Making and receiving calls

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Configuring

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