The Vonage Contact Center - Auto Call Recording Presented CLID user permission set gives access to objects, fields, and Apex classes enabling agents to use prefix- and field-based call recordingcallback numbers. The permission set gives agents read-only access to the required mapping objects. A supervisor or Salesforce administrator is responsible for creating and editing the mappings. For more information about prefix- and field-based call recordingcallback numbers, see Configuring prefix-based call recordingcallback number selection and Configuring field-based call recordingcallback number selection.
Object
...
Settings
Vonage Prefix Mappings
Tab Settings
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Field Permissions
| Field name | Read | Edit | |
|---|---|---|---|
| Call Recording Enabled |  | | |
| Call Recording Participants | Presented Callback Number | | |
Vonage Field-Based
...
Mapping
Tab Settings
| Available | Visible |
|---|---|
| |
...
Field Permissions
| Field name | Read | Edit |
|---|---|---|
| Call Recording Enabled | | |
| Call Recording ParticipantsPresented Callback Number | | |
| Value | | |
Apex Class Access
| Class name | Enabled |
|---|---|
| VCCCore.OutboundCallSettingsProvider | |
| VCCCore.SelectCallRecordingByNumberPrefix | |
| VCCCore.SelectCallRecordingByField | |
| VCCCore.SelectCallRecordingWithLegacyApex | |