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Currently the Interaction Content Export API has the following resources:

• External storage
  External storage represents a handle to a customer’s storage. A single external storage item contains information about the storage provider and credentials used to authenticate with the provider while exporting interaction content.

• Job
  A job is a scheduled export of interaction content within a given timeframe to a customer’s storage. An export includes a content file and a JSON file with metadata that describes the content file. The expected format of a file for interaction content can be found here Resources (Interaction Content API).
  Jobs can be divided into two categories:

  • One-time job. A job that upon executing will transfer all of the data in a given timeframe in one process.

  • Recurring job. A job that will be repeated every hour, transferring the interaction content data created later than 12 hours from the point of current execution.