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used by Using ContactPad with WebRTC, ContactPad with WebRTC, Enabling individual agents to use ContactPad with WebRTC, Enabling an account to use WebRTC

We develop and test the WebRTC for Vonage Contact Center extension in the latest versions of 

Chrome

and Edge

only.

Supervisor monitoring does not work with WebRTC (unless you are using the Team Dashboards (beta access)).

Excerpt

We only develop, test, and support using ContactPad with WebRTC :

  • When using the WebRTC for Vonage Contact Center extension in Google Chrome or Microsoft Edge (Chromium).
    • In the

    in the most recent version of

    Chrome or Edge for Windows and Mac OS X.
    Note