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width60%

To use certain

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Vonage Contact Center (VCC) features in Salesforce, you must configure some custom settings. These features are optional, and include customization of the Log a Call area, enforced disposition codes, and automation of callback numbers for Click to dial.

borderColor
Note
If you need to configure any custom settings to enable the optional feature, you are directed to this page with further instructions.
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width40%
Panel
#eeeeee
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#0367a0
borderStylesolid
titleProgress
Page Tree
rootConfiguring ContactWorld in Salesforce (optional tasks)

To prepare ContactWorld To prepare VCC for any of the optional features in Salesforce, perform the following steps:

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_ExcerptCustomSettingsConfigSteps
_ExcerptCustomSettingsConfigSteps
nopaneltrue

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