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Used in API AdminCredentialsConfiguring API credentials

Excerpt

If enabled for your an account, you users with an admin or supervisor license can use the API Admin area to create user-level API credentials for to use with Vonage Contact Center APIs.

You will need API credentials when using the following APIs:

  • Agents Availability API. For information about the Agents Availability API, see Agents Availability API.
  • Conversation Analyzer API. For information about the Conversation Analyzer API, see Conversation Analyzer API.
  • Stats API. For information about the Stats API, see Stats API

    Note
    titleAccount-level API credentials

    Account-level API credentials are deprecated. If an account contains previously created account-level API credentials, these will continue to work. Admin users can view, edit, and delete those credentials, but cannot create new account-level credentials.

    Users need API credentials when using the APIs available at Vonage Contact Center Developer Portal.