...
...
| Note |
|---|
This permission set has been retired. It has been replaced by Vonage Contact Center - Auto Presented CLID user |
The ContactWorld Auto Presented CLID user permission set gives access to objects, fields, and Apex classes enabling agents to use prefix- and field-based callback numbers. The permission set gives agents read only access to the required mappings objects. A supervisor or Salesforce administrator is responsible for creating and editing the mappings. For more information about prefix- and field-based callback numbers, see Configuring prefix-based callback number selection and Configuring field-based callback number selection.
...
Field Permissions
| Field name | Read | Edit |
|---|---|---|
| Presented Callback Number |  | |
Field-Based Callback Number Mapping
...