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For information about reporting audio problems in ContactPad, seeĀ Reporting problems in ContactPad.

Note
titleVonage problems

In addition to reporting audio problems in ContactPad, agents can report Vonage problems too. Real-time Analytics displays only audio problems and not Vonage problems in widgets. Vonage problems appear in Audit Log as a Report a problem action. For information about Report a problem actions in Audit Log, seeĀ Tracked actions.


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