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used by Using ContactPad with WebRTC, ContactPad with WebRTC, Enabling individual agents to use ContactPad with WebRTC, Enabling an account to use WebRTC

We develop and test the WebRTC for Vonage Contact Center extension in the latest version of Chrome only

only.

Supervisor monitoring does not work with WebRTC (unless you are using the Team Dashboards (beta access)).

Excerpt

We only develop, test, and support using ContactPad with WebRTC :

  • When using the WebRTC for Vonage Contact Center extension in Google Chrome™
    • In the

    in the most recent version of Chrome

    for Windows and Mac OS X
    Note