Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Note
titleInvestigating audio problems

Platform-wide problems

If multiple customers report the same problems over time, Vonage uses the information to help identify and then resolve platform-wide issues.

Individual agent problems

Vonage does not proactively investigate your individual reports. You or your supervisor can use these reports to identify and resolve local issues.

...