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Display Name | Name | Type |
Vonage CC Configuration | vcc_vonageccconfig | Table |
Vonage Contact Center For Dynamics 365 | vcc_VonageContactCenterforDynamics365 | Model-Drive App |
Vonage Contact Center For Dynamics 365 | vcc_VonageContactCenterforDynamics365 | Site Map |
vcc_vonageLettermark | vcc_vonageLettermark | JPEG Image |
Vonage Logo | vcc_vonage_logo | JPEG Image |
VCC Admin | VCC Admin | Security Role |
Vonage Contact Center Call Recording Player | vcc_callrecordingplayer | HTML file |
Installed fields by object
Object | Name | API Name | Type |
|---|---|---|---|
VCC Configurations | VCC Base URL | vcc_vonageccbaseurl | URL |
VCC Configurations | VCC Pop Call Record - Inbound | vcc_popcallrecordinbound | Yes/No (Checkbox) |
VCC Configurations | VCC Pop Call Record - Outbound | vcc_popcallrecordinbound | Yes/No (Checkbox) |
System User | VCC Agent ID | vcc_agentid | Text |
Phone Call | VCC Agent ID | vcc_vonageagentid | Text |
Phone Call | VCC Answered | vcc_answered | Yes/No (Checkbox) |
Phone Call | VCC Call Duration | vcc_callduration | Whole Number |
Phone Call | VCC Call Recording | vcc_callrecording | URL |
Phone Call | VCC Customer Number | vcc_customernumber | Phone |
Phone Call | VCC Dialled Number | vcc_dialednumber | Phone |
Phone Call | VCC Interaction GUID | vcc_vonageccguid | Text |
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