Date of release
Summary
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Creation of task records for outbound dialler calls after a transfer (bug fix)
Availability
Only impacts customers making outbound calls using Connect.
Agent changes
This package mitigates a bug that was present in the following scenario so that the task is now created:
An agent makes an outbound call using the Connect component's Dial button. The call is then transferred to a second agent and either this agent or the customer hangs up.
Prior to this change, the task would not be created but now it will.
Dependencies
Vonage Contact Center Core Components package.