Title: _ExcerptAPICloudNextGen  
Owner: Helen Griffith
Creator: Helen Griffith Dec 15, 2021
Last Changed by: Helen Griffith Mar 22, 2023
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/NQD91
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Vonage Contact Center APIs (82)
    Page: Change password for requesting user
    Page: Create bearer access token
    Page: Create group
    Page: Create inbound interaction
    Page: Create skill
    Page: Create subscription
    Page: Create user
    Page: Delete group by group ID
    Page: Delete single interaction content file
    Page: Delete skill by skill ID
    Page: Delete specific interaction and its content by its GUID
    Page: Delete subscription
    Page: Delete up to 1000 interactions
    Page: Delete user by user ID
    Page: Get a single interaction (Conversation Analyzer API)
    Page: Get a single interaction (Insights Stats API)
    Page: Get a single subscription
    Page: Get agent activities
    Page: Get agent current status
    Page: Get agent interaction activities
    Page: Get agent presence activities
    Page: Get agent's presence
    Page: Get agent's presence (bulk)
    Page: Get agents availability
    Page: Get all addresses
    Page: Get all callback numbers
    Page: Get all groups
    Page: Get all interaction plans
    Page: Get all queues
    Page: Get all schedules
    Page: Get all skills
    Page: Get all subscriptions
    Page: Get all telephony regions
    Page: Get all users
    Page: Get event types
    Page: Get group by group ID
    Page: Get group's users
    Page: Get interactions
    Page: Get multiple interactions
    Page: Get ongoing interactions
    Page: Get password policies for requesting user
    Page: Get presence definitions
    Page: Get queue times
    Page: Get single interaction content file
    Page: Get skill by skill ID
    Page: Get skill's users
    Page: Get specific interaction by its GUID
    Page: Get user by agent display ID
    Page: Get user by user ID
    Page: Get user by username
    Page: Get user's access permissions
    Page: Get user's address permissions
    Page: Get user's callback numbers
    Page: Get user's group permissions
    Page: Get user's groups
    Page: Get user's interaction plan permissions
    Page: Get user's queue permissions
    Page: Get user's schedules
    Page: Get user's skills
    Page: Get WFM agent states
    Page: Get WFM queue metrics
    Page: Register provider settings
    Page: Replace group's users
    Page: Replace skill's users
    Page: Replace user's address permissions
    Page: Replace user's callback numbers
    Page: Replace user's group permissions
    Page: Replace user's groups
    Page: Replace user's interaction plan permissions
    Page: Replace user's queue permissions
    Page: Replace user's schedules
    Page: Replace user's skills
    Page: Search for interactions
    Page: Send Password Reset email to a user
    Page: Send Welcome email to a user
    Page: Set agent's presence
    Page: Unlock a user
    Page: Update group by group ID
    Page: Update skill by skill ID
    Page: Update subscription
    Page: Update user access permissions
    Page: Update user by user ID
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