| Title: | Configuring interaction monitoring in Vonage Premier for Service Cloud Voice | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Feb 22, 2023 |
| Last Changed by: | Helen Griffith | Nov 15, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/EQDo4 | |
| Export As: | Word · PDF | |
Incoming Links
|
Vonage Contact Center PILOT Product Documentation for Summer '21 (1)
Interaction monitoring in Vonage Premier for Service Cloud Voice |
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Outgoing Links
|
Vonage Contact Center PILOT Product Documentation for Summer '21 (6)
User Admin
Configuring multiple users (using bulk actions) Configuring Team Monitoring access Monitoring interactions in Vonage Premier for Service Cloud Voice Configuring individual users Configuring admin and supervisor feature permissions |
