Title: | Presence mapping between SCV and VCC in Vonage Premier for Service Cloud Voice | |
---|---|---|
Owner: | Helen Griffith | |
Creator: | Helen Griffith | Mar 26, 2024 |
Last Changed by: | Helen Griffith | Mar 26, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/aoCe9 | |
Export As: | Word · PDF |
Labels
There are no labels assigned to this page.
Outgoing Links
Vonage Contact Center Product Documentation (2)
Mapping Salesforce user presences to and from VCC agent states for Vonage Premier for Service Cloud Voice
_ExcerptSCVPresenceUpdates |