Title: _Images ContactWorld Unite  
Owner: Helen Griffith
Creator: Helen Griffith Mar 04, 2015
Last Changed by: Helen Griffith Apr 06, 2020
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/BANVB
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Vonage Contact Center Product Documentation (11)
    Page: Changing the status of a case in Unite
    Page: Configuring Unite
    Page: ContactPad with Unite
    Page: Creating a field update that overrides the case origin
    Page: Extended agent presence (cases) in Unite
    Page: Omni-channel routing process in Unite
    Page: Releasing a case in Unite
    Page: Responding to a case in Unite
    Page: Retrieving a parked case in Unite
    Page: Saving a case for later in Unite
    Page: Transferring a case to another agent or service in Unite
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