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Used in Data Announcer applet and Announcements in the Data Announcer applet

Balance

The Announcement Type 'Balance' is currently enabled for one account only. When NewVoiceMedia routes an interaction through a Data Announcer applet configured to announce a Balance, the announcement fails for all other accounts. The applet then routes the interaction to the applet specified in Next Applet on Failure.

For more information, contact your account manager.

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