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The Router - Percentage applet routes specified percentages of calls to different applets. Use the applet to determine what percentages of calls go to up to 4 different applets. For example, you can route 50% of the calls to a Call Recording applet, 20% to a Take Message applet, and the remaining 30% to a Call Forward applet—if ten calls are made, five are recorded, two messages are left, and three are forwarded to another number.The applet keeps track of the number of calls routed to each applet. Clicking Update resets the numbers in Number of calls taken.

Percentage Routing Options
FieldOptionsDescription
Percentage of calls nNumber

The percentage of calls that route through the corresponding applet (Applet to go to n).

Type the percentage of calls that you want to route to applet n.

Applet to go to nList of available applets

The applet that the corresponding percentage (Percentage of calls n) of calls are routed to.

Select the applet that you want to route the specified percent of calls to.

 

Percentage Routing Options

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