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Used by API Admin and How to authenticate with a Vonage Contact Center Scopes define which API, or APIs, and resources your API credentials can access and what actions you can perform using the API with these credentials. You specify one or more scopes when you create your credentials. When you request a bearer access token for your credentials, you need to specify which one of the scopes the token is for.

The scope for API credentials for most Vonage Contact Center APIs is in the format object:action. For example, agents-availability:read gives read access resources in the Agents Availability API, and interaction-content:read gives read access to interactions returned by the Conversation Analyzer API. See documentation for the individual APIs for the relevant scopes.

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