The IVR Set Menu Digit applet stores a configured digit value, in an IVR slot, that is available during the call.When you store a value in an IVR slot, the value is also stored as a data source. The Data Connector, Data Announcer, Data Router, ACD, and UCD applets can then use the data source. The name of the data source is the friendly name of the IVR slot, prefixed with 'IVRSlot|'. For example, if an IVR slot has a friendly name of 'StockPrice', the corresponding data source value is called 'IVRSlot|StockPrice'.
You can only use this applet in an interaction plan that routes calls, and not other types of interactions.
Digit Options
| Field | Options | Description |
|---|---|---|
| Digit Field | List of available Digit IVR slots | The Digit IVR slot to store the digit value in. Select the Digit IVR slot. |
| Digit Value | Number | The single number value to store in the selected IVR slot. Type a single number. |
| Next Applet | List of available applets | The applet that the call is routed to next. |
