Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

The PUT /users/{userId}/skills endpoint replaces the user’s skills for the user matching the user ID provided.

In this page


Most URLs in the example code use the following values:

Headers

Header parameters in Requests (User Admin API) apply to this endpoint.

Authorization scopes supported:

ScopeAccess granted
users:writeEntire endpoint

Parameters

userID

Type

Required

Example

StringTrue2f9207ca-8922-4245-bfc5-d8f42939e29a

The user ID of the required user.

Requests

Example Request

curl -L -X PUT "https://***.api.newvoicemedia.com/useradmin/8e22b1fe-d2ea-403d-8c03-50eb21188e79/skills" \
-H "Content-Type: application/json" \
-H "Accept: application/vnd.newvoicemedia.v4+json" \
-H "Authorization: Bearer <ACCESS_TOKEN>" \
--data-raw "<JSON BODY>"

Request body parameters

The endpoint requires an agentSkills object in JSON format as in the request body.

This endpoint replaces the agent's skills.

  • To add a new skill, you must request the current skill list and append the new skill Id. 
  • To remove a new skill, you must request the current skill list and remove the target skill Id from the list.

Example request body

{
  "agentSkills": [
    {
      "skillId": "bfe83c27-1daa-4f4f-9f80-e278bf79e327",
      "agentSkillLevel": 6
    }
  ]
}

where:

  • agentSkillsThe skills assigned to the agent.
    • skillIdThe unique ID of the skill that is assigned to the agent.
    • agentSkillLevelThe agent’s skill level.

Responses

Successful response

Successful requests return a 200 Success code.


Try it out

  

For information, see Trying out Vonage Contact Center APIs.

  • No labels