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- Record a greeting. If you are unable to answer a call in your personal queue, the caller will hear your recorded greeting. The caller can then leave a voicemail for you. For information about recording a greeting for the voicemail feature, see How do I record a greeting?
- Listen to and delete voicemails. For information about listening to voicemails using the voicemail feature, see How do I find, listen to and, optionally, delete a voicemail?
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You must also have the recent calls list the call history feature enabled for your account to use the voicemail feature. You can use voicemail in ContactPad in the following browsers: - Mozilla® Firefox®, latest version
- Google Chrome™, latest version
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For more information about the voicemail feature, see Voicemail in ContactPad.
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| How do I record a greeting |
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| How do I record a greeting |
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How do I record a greeting?
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| To record a greeting, go to the Voicemail list in the recent calls list the call history panel in ContactPad. Click Greeting. When you click Greeting, a dialog box appears. A check mark appears alongside either Default or Custom. The check mark indicates whether you have recorded a custom greeting already or if you are using the default greeting. If you have recorded a greeting, to listen to your existing greeting, click the play button. To record a new custom greeting, click the record button. Click the play button to listen to your new greeting. To save the new greeting, click Save. If you don't want to save the greeting, click the close button to close the dialog box. |
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| If a caller has left a voicemail for you, a voicemail indicator appears on the recent calls the call history panel. The indicator displays the number of new voicemails you have. Click the Voicemail list in the recent calls the call history panel to see your voicemails. A turquoise dot appears alongside new voicemails; when you have accessed a voicemail, the dot no longer appears. |
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