Versions Compared

Old Version 6

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version 7

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info
titleAutoparking Cases

If the autoparking feature is enabled for your account, if you receive a call while working on a case, the case is automatically parked and you can handle the incoming call in the usual way. For information about receiving an inbound call using ContactWorld NewVoiceMedia in Salesforce, see Receiving inbound calls using NewVoiceMedia in Salesforce.

...