If enabled for your account, you can use the voicemail feature in ContactPad. Using the voicemail feature, you can perform the following tasks:
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You must also have the call history feature enabled for your account to use the voicemail feature. You can use voicemail in ContactPad in the following browsers: - Mozilla® Firefox®, latest version
- Google Chrome™, latest version
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For more information about the voicemail feature, see Voicemail.
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| How do I record a greeting in ContactPad |
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| How do I record a greeting in ContactPad |
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How do I record a greeting in ContactPad?| Section |
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| To record a greeting, go to the Voicemail list in the call history panel in ContactPad. Click Greeting. When you click Greeting, a dialog box appears. A check mark appears alongside either Default or Custom. The check mark indicates whether you have recorded a custom greeting already or if you are using the default greeting. If you have recorded a greeting, to listen to your existing greeting, click the play button. To record a new custom greeting, click the record button. Click the play button to listen to your new greeting. To save the new greeting, click Save. If you don't want to save the greeting, click the close button to close the dialog box. |
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If you save a custom greeting, you cannot return to the default greeting. The maximum length of a greeting is 60 seconds. Recording stops automatically after 60 seconds. |
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| How do I listen to a voicemail in ContactPad |
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| How do I listen to a voicemail in ContactPad |
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How do I find, listen to and, optionally, delete a voicemail in ContactPad?| Section |
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| If a caller has left a voicemail for you, a voicemail indicator appears on the call history panel. The indicator displays the number of new voicemails you have. Click the Voicemail list in the call history panel to see your voicemails. A turquoise dot appears alongside new voicemails; when you have accessed a voicemail, the dot no longer appears. |
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| When you go back to the list of voicemails, the voicemail you accessed is no longer marked as new. (If you deleted the voicemail, it no longer appears in the list.) The voicemail indicator is decremented by one. |
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| How do I listen to a voicemail without ContactPad |
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| How do I listen to a voicemail without ContactPad |
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How do I listen to a voicemail without ContactPad?If configured for your account, when a caller leaves you a voicemail, you will receive an email from noreply@newvoicemedia.com to inform you that you have a voicemail. The email contains a link to that voicemail.
To listen to the voicemail, click the link. If you are logged in to ContactPad or the NewVoiceMedia platform, a voicemail player opens in a new browser tab—if you are not logged in to ContactPad or the NewVoiceMedia platform, you must log in first. Use the controls to play the voicemail.
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