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The IVR Send Questionnaire sends information collected by the IVR collect applets from a post-call survey to a specified email address. For information about the IVR collect applets, see IVR Collect Audio applet, IVR Collect Digit applet, and IVR Collect Digit String applet. For information about using the IVR Send Questionnaire applet in creating a post-call survey, see Creating a post-call survey. |
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E-mail Settings
Field | Options | Description |
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Email To | Text | The email address to send the collected IVR information to. |
Email From | Text | The email address that the email is sent from. |
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Email Subject |
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Not applicable | Data Collected, [Applet Name] on [Line Number] at [date and time email sent] | |
Concatenate audio | Select, clear | Determines whether to concatenate the collected audio or not. Select Concatenate audio to put all collected audio into one audio file. |
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Next Application
Field | Options | Description |
|---|---|---|
Next applet | List of available applets | The applet that the call is routed to next. |
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| width | 40% |
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