Versions Compared

Old Version 1

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version 2

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Excerpt
The IVR Send Questionnaire sends information collected by the IVR collect applets from a post-call survey to a specified email address. For information on about the IVR collect applets, see IVR see IVR Collect Audio applet, IVR  IVR Collect Digit applet, and IVR and IVR Collect Digit String applet. For information about using the IVR Send Questionnaire applet in creating a post-call survey, see Creating a post-call survey.
Insert excerpt
_ExcerptCallsOnly
_ExcerptCallsOnly
nopaneltrue

Section
Column
width60%
E-mail Settings
FieldOptionsDescription
Email ToTextThe email address to send the collected IVR information to.
Email FromText

The email address that the email is sent from.

Warning

Changing this address increases the risk of the email being flagged as spam.

Email Subject 
(auto-generated)		N/AData Collected, [Applet Name] on [Line Number] at [date and time email sent]
Concatenate audioSelect, clear

Determines whether to concatenate the collected audio or not.

Select Concatenate audio to put all collected audio into one audio file.

Column
width40%

 

E-mail Settings

Section
Column
width60%
Next Application
FieldOptionsDescription
Next appletList of available appletsThe applet that the call is routed to next.
Column
width40%

 

Next Application