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When you log in to ContactWorldthe NewVoiceMedia platform, you see the following webpage:
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Alternatively, if you are using a mobile device you see the following screen:
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Home page
The main area of ContactWorldthe NewVoiceMedia platform's home page contains two elements:
- ContactWorld carouselCarousel
The top of the home page includes a scrolling area that contains links to NewVoiceMedia news items. Click More info to open the news item in a new tab.
Undismissed alerts also appear at the top of the carousel. For information about alerts, see NewVoiceMedia platform user interface. - ContactWorld componentComponents
The bottom of the home page contains icons that represent ContactWorld NewVoiceMedia platform features. Click an icon to open the webpage for the related feature in the current tab.
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Banner
ContactWorldNewVoiceMedia platform's banner is always present as you navigate around different areas of ContactWorldthe NewVoiceMedia platform.
Hamburger button
By default, icons and menu item names appear in the ContactWorld menu. Click the hamburger button to shrink the menu to display only icons. Click again to display the menu item names again. For information about the ContactWorld menu, see NewVoiceMedia platform user interface.
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Alerts are short messages about the status of ContactWorld NewVoiceMedia or your ContactWorld NewVoiceMedia platform account.
Click Alerts in the banner to view all alerts in the order of receipt—newest alerts appear at the top of the list. Alerts also appear at the top of the carousel, one at a time. Some alerts have a More info link. Click this link for more information relating to the alert.
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Menu item | Description |
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Home Help | A link to the ContactWorld NewVoiceMedia platform user interface page within NewVoiceMedia Product Documentation. |
Documentation Home | A link to NewVoiceMedia Product Documentation. |
Product Updates | A link to the Product Updates section within NewVoiceMedia Product Documentation. |
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The Account menu shows the logged in user's name and ContactWorld NewVoiceMedia account, and the following options:
Menu item | Description |
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Switch Account | Click to log in using a different ContactWorld NewVoiceMedia account. This item is only available if you have access to multiple accounts. |
Logout | Click to log out of ContactWorldthe NewVoiceMedia platform. |
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Menu
ContactWorldNewVoiceMedia platform's menu is always present as you navigate around different areas of ContactWorldthe NewVoiceMedia platform. The menu contains all the features of ContactWorldthe NewVoiceMedia platform.
The menu appears on the left side of the webpage, or at the bottom of the screen on a mobile device. By default, icons and menu item names appear in the menu. Click the hamburger button to shrink the menu to display only icons. Click again to display the menu item names again.
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