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If enabled for your account, ContactPad supports multiple callback numbers. Your account's callback numbers are numbers are available in a list in the ContactPad home home panel. For more information about callback numbers, see Callback numbers.
To set the callback number, perform the following steps:
In ContactPad, click Settings.
Section Column width 50% A new dialog box appears.
Column width 50% In the Callback Number list, select the callback number you want to present when you make outbound calls.
Note Newly added callback numbers may not appear immediately. If your supervisor has recently added a callback number, try again in a few minutes. Click Save. You must reload ContactPad for the change to appear.
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If you use ContactPad in Salesforce, you or your supervisor can configure ContactWorld NewVoiceMedia to automatically select a callback number when you click to dial. To use the automatically selected callback number, you must click --Auto-- in the Callback Number list. For information about automating callback numbers for ContactPad in Salesforce, see Automating callback numbers for Click to dial. |
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