The GET /interactions/{guid}/content/{contentKey} endpoint enables you to get a single interaction content file after specifying the interaction GUID and the content key.
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Headers
Header parameters in Requests (Interaction Content API) apply to this endpoint.
Authorization scopes supported:
| Scope | Access granted |
|---|---|
interaction-content:read | Entire endpoint |
Parameters
Path parameters
The endpoint accepts the following path parameters:
guid
Type | Required | Example |
|---|---|---|
| String | True | 2480fc2c-bbd7-427c-9439-02f76583aef5 |
The unique identifier of the interaction you want to get content for.
contentKey
Type | Required | Example |
|---|---|---|
| String | True | callRecording |
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callRecording. The call recording files in audio/wav format.transcript. The transcript of a call recording in application/json format.categorizationResult. The categorization result of the transcript in application/json format.screenRecording. The screen recording covering the timeframe of the interaction in video/webm format.
Header parameters
range
Type | Required | Example |
|---|---|---|
| String | False | bytes=0-1023 |
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