To view Dial List notes, perform the following steps: - Initiate a call. For information about initiating calls, see Initiating Making calls using Connect.
In the blue area above the customer detail record, click Show Dial List Info. A Description field containing any notes provided by the supervisor who created the Dial List appears in the blue area. Info |
---|
The Description field remains displayed for subsequent customer detail records, unless you click Hide Dial List Info. |
|