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To view Dial List notes, perform the following steps:

  1. Initiate a call. For information about initiating calls, see Initiating Making calls using Connect.
  2. In the blue area above the customer detail record, click Show Dial List Info. A Description field containing any notes provided by the supervisor who created the Dial List appears in the blue area.

    Info
    The Description field remains displayed for subsequent customer detail records, unless you click Hide Dial List Info.
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Viewing Dial List notes