Used in User Admin, Configuring logout schedules
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A logout schedule is a collection of rules that define when NewVoiceMedia will log voice-function-enabled users Vonage Contact Center will log ContactPad users out of ContactPad. Rules apply to the users who are assigned to the logout schedule. Schedules Logout schedules ensure that users are logged out at the end of their shifts, preventing NewVoiceMedia Vonage Contact Center from routing interactions to users who are not available to handle the interactions. |
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