_ExcerptWhatAreSchedules
Used in User Admin, Configuring logout schedulesA logout schedule is a collection of rules that define when Vonage Contact Center will log ContactPad users out of ContactPad. Rules apply to the users who are assigned to the logout schedule. Logout schedules ensure that users are logged out at the end of their shifts, preventing Vonage Contact Center from routing interactions to users who are not available to handle the interactions.
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.