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The following tables contain the Connect features supported in Salesforce editions.

For ContactWorld Vonage Contact Center features supported in Salesforce editions, see ContactWorld see Vonage Contact Center features supported in Salesforce editions

Level of support icons

(tick) Supported

(error) Unsupported

ContactWorld Connect Featuresfeatures

Salesforce Sales/Service Cloud Editions   

Salesforce Featuresfeatures


 

Professional

EnterprisePerson Accountsaccounts
Connect(error)(tick)(tick)
Dial lists from CSV(error)(tick)(tick)
Dial lists from report(error)(tick)(tick)
Dynamic Dial Lists(error)(tick)(tick)
Multiple lists for agents(error)(tick)(tick)

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