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Vonage recommends editing users in User Admin. This topic describes how to edit users in User Access only. For information on editing users in User Admin, see Configuring individual users. For differences between User Admin and User Access, see An overview of user administrationUser administration in the Vonage Contact Center Admin Portal. |
How do I edit an existing user's access?
You can create and edit your own managees. A managee is a user that you manage. For information about creating a new user, see Creating a new user.
To edit an existing user, perform the following tasks:
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in User Access, click edit alongside the user you want to edit. For information on accessing User Access, see Configuring user access. An existing user record appears
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Provide or modify the relevant details in the fields in the Managee details section.
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| In the User Type list, select Customer or Reseller. For information on user types, see Vonage Contact Center user types. |
Click Save.
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