Page Information

Title:	Setting up personal queues
Owner:	Helen Griffith
Creator:	Helen Griffith	Apr 21, 2016
Last Changed by:	Helen Griffith	Oct 11, 2021
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/Z4LLBw
Export As:	Word · PDF

Incoming Links

Vonage Contact Center Product Documentation (9)
Page: _ExcerptPersonalQueues
Page: _ExcerptTaggingInteractionsSkills
Page: Configuring Vonage Contact Center to use Salesforce Omni-Channel flows
Page: Declining calls in your personal queue
Page: Personal queues
Page: Personal queues in ContactPad
Page: Setting up voicemail
Page: Skill Tagger applet
Page: Summer '19 Release

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Recent Changes

Time	Editor
Oct 11, 2021 11:38	Helen Griffith	View Changes
Nov 30, 2020 09:45	Helen Griffith	View Changes
Apr 06, 2020 10:47	Helen Griffith	View Changes
Mar 16, 2020 15:54	Helen Griffith	View Changes
Feb 14, 2020 09:51	Dawid Wietrzykowski (Unlicensed)

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Outgoing Links

Vonage Contact Center Product Documentation (9) Page: Creating an applet
Page: _ExcerptAgentDeclineBreakout
Page: Automatic Call Distributor (ACD) or Universal Contact Distributor (UCD) applet
Page: Tagging interactions with a skill or skills
Page: Setting up personal queues
Page: Personal queues
Page: Skill Tagger applet
Page: _ExcerptDataSourceApplets
Page: _ExcerptPersonalQueues