| Title: | Skills-based routing | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Mar 10, 2015 |
| Last Changed by: | Helen Griffith | Apr 22, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/3TS_DQ | |
| Export As: | Word · PDF | |
Incoming Links
|
Vonage Contact Center PILOT Product Documentation for Summer '21 (4)
Methods of routing interactions in Vonage Contact Center Setting up skills based routing Tagging interactions with a skill or skills Unite overview |
Labels
Global Labels (4)
Outgoing Links
|
Vonage Contact Center PILOT Product Documentation for Summer '21 (2)
Setting up skills based routing
_ExcerptSkillLevelsRouting |