Title: | Extended agent presence (cases) in Unite | |
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Owner: | Helen Griffith | |
Creator: | Helen Griffith | Jun 16, 2016 |
Last Changed by: | Helen Griffith | Jan 22, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/QjW_DQ | |
Export As: | Word · PDF |
Incoming Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (2)
Transferring a case to another agent or service in Unite Using multi-interaction routing |
Labels
Global Labels (1)
Outgoing Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (3)
_Images ContactWorld Unite
_ExcerptUniteCaseRoutingDeprecated _Images ContactWorld |