Title: Vonage Contact Center features supported in Salesforce editions  
Owner: Helen Griffith
Creator: Helen Griffith May 04, 2016
Last Changed by: Helen Griffith Aug 01, 2022
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/lTi_DQ
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Vonage Contact Center PILOT Product Documentation for Summer '21 (1)
    Page: Connect features supported in Salesforce editions
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Time Editor  
Aug 01, 2022 09:05 Helen Griffith View Changes
Aug 01, 2022 09:03 Helen Griffith View Changes
Jul 28, 2022 18:06 Helen Griffith View Changes
Apr 06, 2020 16:30 Dawid Wietrzykowski View Changes
Apr 06, 2020 10:23 Dawid Wietrzykowski  
Outgoing Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (14)     Page: Automating call recording for outbound calls using Apex
    Page: Creating a Salesforce record
    Page: Connect
    Page: _ExcerptFeatureSupport
    Page: Using Click to dial in Vonage Contact Center in Salesforce
    Page: Automating callback numbers for Click to dial
    Page: Unite (omni-channel routing)
    Page: Integration with the Salesforce Mobile App
    Page: Retrieving data from Salesforce
    Page: Connect features supported in Salesforce editions
    Page: Salesforce record display and popping in Vonage Contact Center
    Page: Call logging in task records
    Page: Built-in reports for Vonage Contact Center in Salesforce
    Page: Using callbacks using Vonage Contact Center in Salesforce