Page Information

Title:	Using callbacks using Vonage Contact Center in Salesforce
Owner:	Helen Griffith
Creator:	Helen Griffith	Jun 16, 2015
Last Changed by:	Dawid Wietrzykowski (Unlicensed)	Apr 06, 2020
Tiny Link: (useful for email)	https://docs-vcc.atlassian.net/wiki/x/hzm_DQ
Export As:	Word · PDF

Incoming Links

Vonage Contact Center PILOT Product Documentation for Summer '21 (4)
Page: _ExcerptCustomSettingsConfigSteps
Page: Configuring scheduled callbacks
Page: Scheduled callbacks
Page: Vonage Contact Center features supported in Salesforce editions

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Global Labels (5)

Recent Changes

Time	Editor
Apr 06, 2020 11:23	Dawid Wietrzykowski (Unlicensed)	View Changes
Mar 18, 2020 14:20	Helen Griffith	View Changes
Jan 16, 2019 10:02	Helen Griffith	View Changes
Mar 08, 2018 11:01	Helen Griffith	View Changes
Nov 09, 2016 14:54	Helen Griffith

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Outgoing Links

External Links (1)

https://help.salesforce.com/apex/HTViewHelpDoc?id=activitie…

Vonage Contact Center PILOT Product Documentation for Summer '21 (4) Page: _ExcerptCallbackTaskRecord
Page: Logging a call during the call
Page: _ExcerptCallback
Page: Using Click to dial in Vonage Contact Center in Salesforce