Title: | Interactions in Agent Workspace | |
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Owner: | Helen Griffith | |
Creator: | Helen Griffith | Jul 02, 2024 |
Last Changed by: | Helen Griffith | Oct 04, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/WIBr-Q | |
Export As: | Word · PDF |
Incoming Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (2)
Overview of Agent Workspace Receiving and responding to chats in Agent Workspace |
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Outgoing Links
Vonage Contact Center PILOT Product Documentation for Summer '21 (7)
Logging an interaction in Agent Workspace
Using Interaction Plans Manager Receiving and responding to chats in Agent Workspace Controlling a call in Agent Workspace Working with interactions in Agent Workspace _Images Agent Workspace Consulting on and transferring interactions in Agent Workspace |