| Title: | Consulting on and transferring interactions in Agent Workspace | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Jul 02, 2024 |
| Last Changed by: | Helen Griffith | Jul 02, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/wYBr-Q | |
| Export As: | Word · PDF | |
Incoming Links
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Vonage Contact Center PILOT Product Documentation for Summer '21 (5)
Consults and transfers in Agent Workspace Controlling a call in Agent Workspace Interactions in Agent Workspace Overview of Agent Workspace Using the address book and keypad in Agent Workspace |
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Outgoing Links
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Vonage Contact Center PILOT Product Documentation for Summer '21 (5)
Logging an interaction in Agent Workspace
_ExcerptColdTransfers Consults and transfers in Agent Workspace Using the address book and keypad in Agent Workspace _Images Agent Workspace |