Title: | Configuring Agent Workspace | |
---|---|---|
Owner: | Helen Griffith | |
Creator: | Helen Griffith | Jul 02, 2024 |
Last Changed by: | Helen Griffith | Jul 02, 2024 |
Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/MQBx-Q | |
Export As: | Word · PDF |
Hierarchy
Children (7)
Integrating Vonage Contact Center with CRM systems for the insights panel in Agent Workspace
Configuring record popping in the insights panel
Enabling agents to use Agent Workspace
Configuring auto answer for WebRTC calls in Agent Workspace
Configuring SMS for Agent Workspace
Configuring webchat for Agent Workspace
Configuring display names for Interaction history
Integrating Vonage Contact Center with CRM systems for the insights panel in Agent Workspace
Configuring record popping in the insights panel
Enabling agents to use Agent Workspace
Configuring auto answer for WebRTC calls in Agent Workspace
Configuring SMS for Agent Workspace
Configuring webchat for Agent Workspace
Configuring display names for Interaction history
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