| Title: | Working with interactions in Agent Workspace | |
|---|---|---|
| Owner: | Helen Griffith | |
| Creator: | Helen Griffith | Jul 02, 2024 |
| Last Changed by: | Helen Griffith | Jul 02, 2024 |
| Tiny Link: (useful for email) | https://docs-vcc.atlassian.net/wiki/x/igBy-Q | |
| Export As: | Word · PDF | |
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Vonage Contact Center Product Documentation (1)
Interactions in Agent Workspace |
Hierarchy
Children (10)
Consulting on and transferring interactions in Agent Workspace
Controlling a call in Agent Workspace
Controlling a WebRTC call in Agent Workspace
Controlling a WebRTC call in Agent Workspace using a compatible headset
Initiating a call (using a hardphone) in Agent Workspace
Logging an interaction in Agent Workspace
Making and receiving calls using WebRTC in Agent Workspace
Receiving a call (using a hardphone) in Agent Workspace
Receiving and responding to chats in Agent Workspace
Using the address book and keypad in Agent Workspace
Consulting on and transferring interactions in Agent Workspace
Controlling a call in Agent Workspace
Controlling a WebRTC call in Agent Workspace
Controlling a WebRTC call in Agent Workspace using a compatible headset
Initiating a call (using a hardphone) in Agent Workspace
Logging an interaction in Agent Workspace
Making and receiving calls using WebRTC in Agent Workspace
Receiving a call (using a hardphone) in Agent Workspace
Receiving and responding to chats in Agent Workspace
Using the address book and keypad in Agent Workspace
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