Title: Creating a workflow rule that routes new cases  
Owner: Helen Griffith
Creator: Helen Griffith Oct 16, 2014
Last Changed by: Helen Griffith Jan 22, 2024
Tiny Link: (useful for email) https://docs-vcc.atlassian.net/wiki/x/bIOwAw
Export As: Word · PDF  
Vonage Contact Center Product Documentation (7)
    Page: Configuring Unite
    Page: Creating a field update that overrides routing timeouts
    Page: Creating a field update that overrides the case origin
    Page: Creating a workflow rule that sets the Vonage Contact Center account used to route cases
    Page: Custom Salesforce objects in Vonage Contact Center managed package
    Page: Omni-channel routing process in Unite
    Page: Updating a workflow rule to tag a case with required skills
Labels
Global Labels (2)