Date of release
Summary
Bug Fix: Dial Entry field on Task was not populated for updated Tasks used in Dial Lists
Enabled by deafult when you upgrade Connect. Only applies where Contact World for Salesforce 16.102 or greater are installed.
Availability
Contact World for Sales Select and Contact World for Sales Premium
Agent changes
None
Supervisor changes
In Reports using the Dial Entry field on Task any Tasks used for Dial Lists would not be updated with a reference to the Dial Entry at the end of a call. This has now been corrected so reports that depend on this field will include the expected data.
Salesforce administrator changes
None
Dependencies
No change
Bug Fix: Dial Entry field on Task was not included in permission sets.
Enabled by deafult when you upgrade Connect.
Availability
Contact World for Sales Select and Contact World for Sales Premium
Agent changes
None
Supervisor changes
None
Salesforce administrator changes
You will no longer need to manually configure field level access for Activity.NVMConnect__DialEntry__c for users who are assigned either the Connect Agent or Supervisor permission sets.
Dependencies
No change