Release notes for version 23.116 of Vonage for Service Cloud Voice
Product Name Change Notice
These release notes were written prior to a Salesforce product name change. Where Service Cloud Voice is referenced in this page, the product is now called Salesforce Voice.
Please also note that the Vonage package name Vonage for Service Cloud Voice has not changed and remains the same throughout current documentation.
Date of release
Sep 25, 2023
Summary
One-sided call recording (Enhancement)
Supervisor changes
Supervisors can now control which participants in a call are recorded when using field- or prefix-based, or custom Apex call recording logic.
Dependencies
Requires Vonage Contact Center Core Components package.