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Release notes for Vonage Premier for Service Cloud Voice

Release notes for Vonage Premier for Service Cloud Voice

Owned by Helen Griffith
Last updated: Dec 13, 2023

Managed packages labelled "(Enhancement, Pilot and Bug Fix release)" contain the following changes:

  • Enhancements. Improvements to existing features between major releases. Enhancements are available to customers who have access to the existing feature.
  • Bug fixes. Bug fixes are available to all customers.
  • Pilot features. Pilot features are available only to customers who have signed up to the applicable pilot program. The features will be generally available from the next major release.

Salesforce package deprecation and retirement

Package

Supported

Deprecated*

Retired

Vonage Contact Center Core Components23.108 or higher23.106 or higherN/A

Vonage Contact Center for Salesforce

24.100 or higher

23.117 or lower

23.117 or lower

Vonage for Service Cloud Voice

24.124 or higher

23.118 or lower

22.101 or lower

Vonage Contact Center Advanced Reporting

2.83 or higher
(version 2.85 is highly recommended using the new flags)

2.80 or lower

2.76 or lower

Vonage Contact Center Connect

24.100 or higher

23.149 or lower

23.149 or lower

* These packages will be retired after the Q3 2024 release

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