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Release notes for version 24.123 of Vonage Premier for Service Cloud Voice

Release notes for version 24.123 of Vonage Premier for Service Cloud Voice

Product Name Change Notice
These release notes were written prior to a Salesforce product name change. Where Service Cloud Voice is referenced in this page, the product is now called Salesforce Voice.
Please also note that the Vonage package name Vonage for Service Cloud Voice has not changed and remains the same throughout current documentation.

Date of release

Apr 24, 2024 

Summary

Vonage Disposition Code Monitor component visible during After Conversation Work (bug fix)

When After Conversation Work was configured at the service channel level, the Vonage Disposition Code Monitor component on the voice call object was visible while the work was in progress after the conversation. With this update, the component is only displayed when the work is complete and the disposition code is not set.

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