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Using WebRTC with Virtual Desktop Infrastructure (VDI) can present challenges such as increased latency and packet loss, both of which reduce call audio quality. If VDI support for WebRTC is enabled for your account, these challenges are minimized. For more information about VDI support for WebRTC, seeĀ Virtual Desktop Infrastructure support for ContactPad with WebRTC.

To benefit from VDI support, open one of the following URLs on your local computer before you start using ContactPad on your virtual desktop. These URLs open a WebRTC tab. Choose the URL for the region of your account:

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