| Type | Group | /Name | Description | ||||
|---|---|---|---|---|---|---|---|
| Dimensions | -|||||||
| Skill display ID | The ID of the skill, as set in User Admin in the VCC admin portal during skill creation. | ||||||
| - | Skill level | The level of the skill an agent has. | |||||
| - | Skill name | The name of the skill, as defined in User Admin in the VCC admin portal during skill creation. | |||||
| Measures | -|||||||
| Count | The number of items included in selected dimensions.- | ||||||
| Skills list | The list of skill names for selected dimensions. | ||||||
...